Dear Bingbon users,
On the evening of Feb 01, 2021 (UTC+8), there is a temporary error in the Zendesk customer service system. Thus, the Bingbon online customer service and announcement center may be inaccessible during the period. Please do not worry, the platform customer support will continue to provide you with services via the ways below.
How to contact Customer Support?
- Users who use the Bingbon mobile APP can access Customer Support by following [Message Center]-[Support History]-[Leave a message] at Homepage.
- Users who trade on the Bingbon web can directly visit this link: https://support.bingbon.io/hc/requests/new
- For the recovery time of Zendesk customer service system, please stay tuned for the further official announcement.
Digital asset derivatives trading is highly leveraged and risky, and may result in partial or total loss of account funds. Before participating in contract trading, investors must ensure that they understand the nature and rules of contract trading, and decide whether participating in contract trading is profitable. Investors should base their decision on their investment experience, goals, financial status, and ability to bear risks.
Bingbon Operation Team